Customer Testimonials
Jeff was amazing and helped me out significantly, very fast too. Thank you so much jeff!
I’m very happy with the work that was done. Customer service was exceptional. They made sure my wait was comfortable. Offered me coffee, donuts, and checked on me regularly. They also offered me a shuttle which I declined. They got my car in as soon as I got there and kept me updated. Very pleased!
We originally located our car on CarFax. Audrey, our sales representative, was able to immediately show it to us. We test drove it and a couple of other cars. Our first choice ended up being our final choice.
I particularly liked the business manager Marshall. He explained the paperwork and did not pressure us to add on optional services.
The only negative thing I have to say is the gas tank was only about a quarter full. When I questioned that, Audrey told me that only new cars were sold with a full tank.
That cost saving measure definitely left ... Read More DealerRater - Jun 14, 2026
Absolutely wonderful work ethics always pleased with the services they provide Sincerely Rebecca thank you
Sales department decent. Service department needs to do better with their communication skills to the client
Took the car in when I got there offered me coffee and water got It done in great time. Definitely, come back.
Well pleased with the service department. They had my car serviced in an hour and explained everything to me. Great job.
In the last couple of months we had been disappointed with customer service. However our most recent experience with Hyundai Service at Bud Clary was pleasant, and the work was done well.
can't rate scams when you tell me i need new spark plugs but didn't know i had changed them a week prier. think they didn't look, or tell me my wheel or tire Sencers were aftermarket, but bud clary is the only one rotating my tires, again didn't look, probably why people don't trust dealerships that's all i have to say
I felt at ease and not pushed into buying the car I first looked at. The sells person was understanding and easy to talk to. I am older and do not understand hybrid cars. He suggested I look at something else to compare the cars with no pressure to buy either. I ran the poor guy all over the lot! but he was verry nice about it.
Excellent staff and service. The team was very responsive, had great communication, and demonstrated a strong customer centric approach.
We received outstanding customer service from knowledgeable staff who ensured we left with the price we wanted and a smile on ours faces. THANK YOU Brandon!
Slow, we averaged 4 hours for 3 oil changes we bought. Incomplete inspections , they went for the usual air filter needs replacement stuff, but missed the headlight that was out and reported it good...stuff like that.
Ron at Bud Clary Hyundai was hands down the BEST salesman I have ever had the pleasure of working with. He was incredibly knowledgeable, very straightforward, and a pleasure to deal with. I went to Bud Clary knowing the car that I was interested in and Ron knew every detail about the car, inside and out. There was no question left unanswered. I would recommend Ron to anyone!
Couldn't ask for a better process. I contacted them online, short notice and was quite upfront with what I wanted to pay. From that point we were on the phone within minutes. Audrey and Tyler make a great team. They were able to communicate well with me even though I've got weird work hours and it was short notice. They sent me the proposal and made adjustments at my request easily. All over text and the phone.
Then, when we showed up the next morning, everything was ready to go, no surprises, exactly the deal we'd agreed ... Read More Google - May 31, 2026
Had a good experience buying a new car from Bud Clarey. They were very professional.
Brandon was great to work with. I wanted a straight-forward interaction with a fair price. He provided both. He is an extremely nice person as well.
As always, staff is helpful and friendly Brenda always makes things easier.and my truck is thoroughly checked and results communicated clearly.
Ron, our salesman was wonderful. He was not pushy and did not make us feel like we had to buy the car. It was nice to work with somebody so understanding.
The fact that they couldn’t figure out what was wrong with my car and still wanted to charge me a diagnostic fee is absurd. I bought this car in full, and of course the check engine light comes on as soon as the 3 month warranty ends. And they have no idea why my check engine light keeps coming on? Isn’t this their specialty?
They got our Santa Fe in quickly for its 60,000 mile service. Great customer service very professional and fixed a cv joint under warranty they had found while doing our service
Awesome people and awesome great work. Have total confidence in the work that is being preformed on my vehicle. Will definitely go back to them with any future needs.
This service center takes good care of its customers! Appointments are easy to get. The staff are knowledgeable and friendly. They are honest about what needs attention now and what can wait. Brenda is the bomb! The waiting area is clean and comfortable.
Everybody that I came into contact with at Bud Clary was friendly, funny, courteous, pleasant to deal with, had patience, and always professional. Those people are Brenda, Ron ( who sold me my new car ), Marshall, and Clint. I truly enjoyed the experience.
The service and service center representatives were top notch. I Would definitely recommend Bud Clary to friends.
Always been great to work with they follow threw on what they promise. Been a pleasure.
Always on point and on time getting my car back. Great customer service from the service people.
Great new car buying experience. All three gentlemen(Trenton, Tyler, and Marshall) were a pleasure to work with.
Thank you so much, Brandon! I really appreciate your time. I enjoyed my experience buying a car from you. I would recommend your professional and informed service to anyone.
Excellent service, friendly staff and pleasant waiting area.. Service was done promptly.so wait time was minimal its everything that I would hope for from a dealership.
The sales team worked hard to get me the deal on the car that I wanted. Could not be happier with the outcome.
Bud Clay made the buying process a breeze, Trenten was helpful, attentive and just plain kind.
Trenten and Jake were awesome to work with! Trenten was friendly and knowledgeable about the car we were interested in.
Jeff Deetz made sure our oil was changed expeditiously, as we live out of town, and were waiting at the dealership. He came to check on us several times during the wait, keeping us informed of the technicians' progress. At the end of the service, he walked us out to our vehicle, removing the seat and floor protection for us.
The work was done while I waited and was done quickly. Great customer service. Thank you.
Very friendly, very prompt service department. Easy and quick to schedule. Better than most. Communication was very good.
The service department here is one of the worst I have ever dealt with. Just bad experiences time and time again. Scratches in my paint, grease on the interior, gum stuck in the carpet. They called me had me bring the car in for a recall, kept it all day, then called me to say they didn't have parts. The people at the counter are nice enough, but they have problems in the shop.
Do yourself a favor bye from Bud Cleary? Our salesman, John was amazing, we got our 2026, Hyundai elantra hybrid great car
The team at Bud Clary was great. I was looking for a new Hyundai Palaside Caligraphy Hybrid in two specific colors that are pretty hard to come by but they went to work and managed to locate one in Auburn and went and got it and had it the next day! They gave me a great price on my trade in and were wonderful to work with.
Excellent customer service! Prompt on-time delivery! Great explanation of services provided. Very good communications.
Wonderful communication and service! From start to finish, I felt taken care of! Thank you!
I didn’t have to wait to long and the tech who worked on my car was wonderful
I appreciated not having to wait to drop off my car, then getting an update and speedy service.
Found the staff to be friendly and professional. Warranty work was done in a timely manner.
Brenda was so awesome. I had broken down on the freeway in the dark while raining. I had the car towed to Bud Clary and Brenda got right on it. She managed the warranty paperwork and kept me updated along the way. She even got me a ride to the train station since I live 4 hours away. Brenda treated me as a person, not a number. I am considering driving that 4 hours for my next new car because of her.
Ron and Alex were wonderful, Knowledgeable and went above and beyond.
Jeff took care of my service from the time I arrived until my Nissan's oil change was complete. He was friendly, answered my questions and walked me to my car to remove the paper mats before I entered the driver's seat. A nice service professional! I would give a rating of ten.
My car was ready for pickup the morning after the parts showed up. Sooo quick, and Joey's communication was on point from start to finish.
Brenda at Bud Clary service department was so helpful and accommodating. They got the work done on my car in record time. They did an inspection and let me know what else needed done. I appreciate them. Thank you, Kim
I had my check engine light come on and I pulled in to Bud Clary Hyundai service department to see if they could help me. They were welcoming and the service rep Brenda was very helpful. They fixed my car by the end of the day and while it was not cheap it was much less than I thought it would be. I will be going back whenever I need more service. They stayed in touch with me during the day so I knew exactly when to get the car. I so appreciate all that they did. Thank you Brenda!
Brenda was awesome today! Super friendly and super informative on questions I had about my service and just questions I had in general! Best Customer Service I have experienced there so far! Also Jeff, the guy who was working on my car was awesome as well! He sent me a short video of a walk through he was doing on my 25' Sonata N Line, brakes, tires, fluid and the whole undercarriage of my car, and he even took the time out to resolve my Blue Link issues I had been having since December, it wasn't working and showing my ... Read More Google - Feb 13, 2026
super great experience! travis was the best, so helpful and i’m obsessed with the car i picked out 🙂
Service was quick, everyone was so polite and answered all of our questions.
My husband and I purchased a pre owned vehicle through Travis and we can not rave ENOUGH about our incredible experience! When we walked into the dealership, we were immediately greeted by him with a smile. He answered all of our questions immediately and got us test driving vehicle's right away. we did not expect to find a vehicle so quickly, but with his help and thorough nature, it seemed as easy as breathing. At no point during the process did I feel rushed or like I was being sold something. It felt like I was having a constructive ... Read More Google - Feb 12, 2026
We purchased a pre owned vehicle through Travis and got the deal of a life time! His joyful, courteous attitude made us feel so comfortable to share our questions, comments and concerns. He guided us through this process so gracefully I almost forgot he was selling me a car. He even went as far as purchasing a dozen heavenly donut for my loving grandparents, furthering our outstanding experience and theirs. When he sat us down for the paperwork he was incredibly thorough and easy to understand. The car was detailed and I got a second run down of all the ... Read More Google - Feb 12, 2026
Had a great experience, quick, efficient, and friendly
The best car buying experience I've ever had. I told them what I wanted and gave me a better deal than I could have imagined. I was In and out of the dealership in less than an hour and a half from start to finish. Thanks to my salesman Brandon for making it all happen and thanks to Marshall in Finance for making car buying a positive experience again.
All professional service and friendly
The employees in the office are friendly, accommodating and knowledgeable. They have always communicated in a timely manner.
Great service and very transparent regarding future preventive maintenance.
A special thank you to Seth Rosa, you went above and beyond helping me and my family. "I cannot say enough good things about the team at Bud Clary Hyundai. Their service department is truly top-notch.They truly redefined what customer service looks like for me. They listened to exactly what I needed and went to incredible lengths to make it happen. It’s clear that they value people over transactions here. If I could give them more than five stars, I would!"
Attention to detail. Nothing overlooked. Courtesy and honesty. Contact after purchase to ensure satisfaction. Excellence in value
Took my Hyundai Santa Fe in for a recall and service. Pleasant experience all around. Brenda greeted me at tge door and made it a very pleasant experience. Work was done quickly and efficiently.
All good.
Professional all the way! Friendly smiles and knew what they were doing.
Good service and communication. I was happy with the repair and warranty coverage
Excellent work, I highly recommended to friends and colleagues. Thanks
Service was great and friendly staff
Joey was very nice and helpful. I was in and out in 45 minutes for an oil change and tire rotation.
Took my daughters car here for a check engine light and turbo related issue for her Hyundai Sonata. Not only were they professional and courteous they had the best communication and helpful texts that kept me updated and able to plan my day out for pick up. Very helpful with letting me know things that needed attention and even sent me options for the tires her car needed with a link so I could shop and compare.
Hands down best experience I’ve had at a car dealer for service. Highly recommend Bud Clary Hyundai.
Thank you to Joe my ... Read More Google - Jan 12, 2026
Brenda and Joey you both are amazing! They were very quick with my repairs and communicated through out the entire process! Can’t thank them and their team of mechanics enough!
Brandon was very knowledgeable and helpful with purchasing a new Santa Cruz. I will be going back to him when I want an upgrade.
Joey is the best!! always has been! and will be!! He’s great at customer service and just caring about people!!! God Bless You, thankful and appreciative of you!!!
Great friendly service
Brandon was very helpful helping us find a car! He was kind, helpful, researched our wants and requests. Thank you!
I went in to the dealership to compare their top Palisade to a Toyota and the price was just too good to pass up. The team was very efficient as it was New Years Eve and closing time so I was out in a little over an hour. Brandon and Jake were great and recommend if you’re in the market give them a shot.
Great service: before, during, and after!
I worked with Audrey the other day to buy my Hyundai Tucson. She was so amazing and I didn’t feel any pressure from her to buy, she made me feel comfortable with my decision and I walked out with a new car. 10/10 recommend Bud Clary and if you go in there, ask for Audrey! 😉
Check engine light came on 2 days before major road trip. They worked me in the next morning and had me repaired and ready to go 24 hours later! Great service.
My experience with Bud Clary went as smooth as I expected…Joey took control when I first got there and through the day kept me informed of what was going on…and he was there to hand me the keys when I picked up the car. Thanks Joey…
The service with Bud Clary Hyundai has always been a great experience and Brenda and Joey at the service desk are friendly to deal with. They always want to make sure we’re satisfied. Also Alex our salesman who sold us the Tucson hybrid in August was very pleasant to deal with.
My car was serviced & everything is good. The lady who helped me out was fantastic & helpful with the service package I have & I received much more than I had anticipated. Thank you.
We took advantage of a break in the rain and went to check out a new Santa Fe after driving Jeeps for several years. So happy with our decision to make the switch, and the team at Bud Clart were incredibly helpful. Special thanks to Jennise for handling everything and being pleasant to work with. We would go back to Bud Clary Longview again
Drove in to Bud Clary Hyundai to make an appointment for brakes and differential fluids change. They got me right in and changed all my fluids. No appointment necessary a d everything checked out 'GOOD'. No worries during this unpredictable weather rolling in. Kind efficient service. You got me 100%!
Tom was amazing in helping us sell our Jeep Compass. He was very thorough in his communication, stayed late to work with our schedule, and got us a fair price for our car! We would recommend working with Tom in the buy center any time.
Brandon was absolutely amazing! He helped me surprise my wife for Christmas with a car that she’d love! We were greeted by him with complete professionalism, confidence, kindness, and respect. I was blown away. He answered any and every question we had and if he didn’t know, he found the answer. He made it a painless process and treated us like family. He made my first experience at Bud Clary a complete win. I will definitely be recommending Brandon and Bud Clary to anyone who is looking for a car to buy.
As usual Joey Thomas was very polite and professional. He explained what was done to my car.
Joey was fast, efficient, and let me know realistically what my car needed and what could wait.
Alex was super helpful in helping me purchase a 2026 Hyundai Sante Fe Hybrid calligraphy. Very knowledgeable and I’ll definitely be back when needing a new vehicle!